Contact Us

We're always happy to hear from you.

Whether you have a question about your order, need assistance with sizing, shipping, returns, or simply want to learn more about Lulu Avella, our Customer Care team is here to help.

We strive to provide friendly, reliable support and respond to every inquiry as quickly as possible.

Customer Support

📧 Email
help@luluavella.com

🕒 Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)

We aim to respond to all emails within 24–48 business hours. During holidays or promotional events, response times may be slightly longer. We appreciate your patience and understanding.

Before You Contact Us

To help us assist you as quickly as possible, please include the following information in your email whenever applicable:

  • Your Order Number
  • The email address used to place your order
  • A brief description of your inquiry
  • Photos of the product or package (if reporting a damaged, defective, or incorrect item)

Providing complete information allows us to resolve your request more efficiently.

Business Information

Lulu Avella

📍 Business Address (Not a Return Address)

46 5th St S
Belt, MT 59412
United States

Important Notice:
The address listed above is our business correspondence address only and is not our return address or return processing facility. Please do not send returned merchandise to this location. If you need to return an item, please contact our Customer Care team first to receive return authorization and the appropriate return instructions.

We're Here for You

Your satisfaction means everything to us. Whether you're shopping for your next favorite outfit or need assistance after your purchase, we're committed to making every experience with Lulu Avella smooth, enjoyable, and worry-free.

Thank you for choosing Lulu Avella. We look forward to assisting you.

Lulu Avella
Timeless Style. Effortless Confidence.