Terms of service

Last Updated: July 28, 2026

Welcome to Lulu Avella. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

Throughout these Terms, the words "we," "us," and "our" refer to Lulu Avella, while "you" and "your" refer to the customer or website visitor.

1. Website Use

By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms. Any misuse of the website, including fraudulent activities or attempts to interfere with its operation, is strictly prohibited.

2. Product Information

We strive to display our products, descriptions, and images as accurately as possible. However, actual colors may vary depending on your device or monitor settings.

We reserve the right to update product descriptions, pricing, availability, and specifications at any time without prior notice.

3. Pricing & Payment

All prices displayed on our website are listed in the applicable currency at checkout unless otherwise stated.

Payment must be completed before an order is processed. We reserve the right to refuse or cancel any order if payment cannot be verified or if fraudulent activity is suspected.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

After your order is placed, you will receive an order confirmation email. This email confirms receipt of your order but does not constitute acceptance. We reserve the right to cancel or decline any order for reasons including, but not limited to:

Product availability.
Pricing or typographical errors.
Payment verification issues.
Suspected fraudulent or unauthorized transactions.

If an order is canceled after payment has been received, a full refund will be issued to the original payment method.

5. Shipping

Shipping times provided on our website are estimates only and are not guaranteed.

Delivery delays caused by shipping carriers, customs inspections, weather conditions, or other circumstances beyond our control are not the responsibility of Lulu Avella.

Additional customs duties, import taxes, or local fees imposed by your country are the responsibility of the customer.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and agreed to our Return & Refund Policy before completing your purchase.

7. Intellectual Property

All content available on this website, including but not limited to logos, trademarks, graphics, photographs, product images, text, videos, and website design, is the exclusive property of Lulu Avella or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Lulu Avella shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

9. Disclaimer

Our website and all products and services are provided on an "as available" and "as is" basis.

We make no guarantees that the website will operate without interruption, be error-free, or remain free from viruses or other harmful components.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or services offered by these external websites. Visiting third-party websites is at your own risk.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any revisions become effective immediately upon being posted on this website. Continued use of our website after changes have been published constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Lulu Avella operates, without regard to conflict of law principles.

14. Contact Us

If you have any questions regarding these Terms of Service, please feel free to contact us.

Lulu Avella

Email: help@luluavella.com

Business Address (Not a Return Address):
46 5th St S
Belt, MT 59412
United States

Please Note: The business address above is provided for correspondence only. It is not our return processing facility. Please do not send any returned merchandise to this address. If you need to return an item, please contact our customer support team first to obtain return authorization and the correct return address.

Thank you for choosing Lulu Avella. We appreciate your trust and are committed to providing a secure, reliable, and enjoyable shopping experience.